Privacy Policy

AllEYEn Health (Evercurrent Med)
Effective Date: September 15, 2025

Part I: Website Privacy Policy

HIPAA Privacy Policy for AllEYEn Health (EverCurrent Med)

Our Commitment to Privacy

At AllEYEn Health (doing business as EverCurrent Med), we respect your privacy and are committed to protecting your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your health information when you use our telehealth services and website.

By using our services, you acknowledge and agree to the practices described below.

Information We Collect

We may collect and maintain different types of information about you, including:

• Personal Information: name, address, phone number, email address, demographic details.
• Protected Health Information (PHI): medical history, conditions, treatment information, test results, appointment details, and other information provided for your care.
• Technical Information: device data, IP address, browser type, access times, and website usage statistics (collected automatically).

How We Use and Disclose Your PHI

We may use and disclose your PHI only as permitted under HIPAA, including:

• Treatment: To provide, coordinate, or manage your healthcare (e.g., sharing information with your treating providers).
• Payment: To bill and collect payment for services (e.g., insurance claims, billing companies).
• Healthcare Operations: For quality assessment, accreditation, licensing, staff training, and business management.

Other Permitted Disclosures

We may also disclose PHI without your authorization when required or permitted by law, including for:

• Public health activities (e.g., disease reporting)
• Health oversight (e.g., audits, investigations)
• Legal proceedings and law enforcement requests
• Coroners, medical examiners, and funeral directors
• Serious threats to health or safety
• Specialized government functions (e.g., military, national security)

Any other use or disclosure of your PHI requires your written authorization, which you may revoke at any time in writing.

Your Rights Regarding PHI

You have the following rights under HIPAA:

• Access: Request a copy of your medical records and PHI.
• Amendment: Request corrections to your PHI if you believe it is inaccurate or incomplete.
• Restrictions: Request limits on how we use or disclose your PHI (though we may not always be able to agree).
• Confidential Communications: Request that we contact you through alternative means (e.g., secure email, phone).
• Accounting of Disclosures: Request a list of certain disclosures of your PHI made in the past six years.
• Copy of this Notice: Request a paper or electronic copy of this Privacy Policy.

To exercise these rights, contact us using the information below.

Safeguards and Security

We maintain administrative, technical, and physical safeguards to protect your PHI against unauthorized access, use, or disclosure. These include secure servers, encryption, firewalls, access controls, and staff training.

Important Note on Communication: While we may communicate with you by phone, SMS, or email, these methods may not always be encrypted. By opting in to SMS or email reminders, you acknowledge the potential risks and consent to such communications.

Use of Cookies and Website Data

Our website uses cookies and analytics tools to improve functionality and user experience. This data does not include PHI and can be managed through your browser settings.

Changes to This Policy

We may update this Privacy Policy as laws or practices change. Updates will be posted on our website with a revised effective date.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). You will not be retaliated against for filing a complaint.

Contact Information

Evercurrent
6798 Crosswinds Drive N, Suite E-102
St. Petersburg, FL 33710
Phone: (561) 676-4474
Email: contact@evercurrentmed.com

Privacy Officer: Robert Davis, MD

Effective Date: 9/15/2025

Part II: HIPAA Notice of Privacy Practices

This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

Our Duties

We are required by law to:

• Maintain the privacy and security of your protected health information (PHI).
• Provide you with this Notice of our legal duties and privacy practices.
• Notify you if a breach occurs that may have compromised the privacy or security of your information.
• Abide by the terms of this Notice.

How We May Use and Disclose PHI

We may use and disclose your PHI for the following purposes without your written permission:

• Treatment – To provide and coordinate your healthcare (e.g., sharing information with other providers involved in your care).
• Payment – To bill and receive payment for services from you, your insurance company, or other responsible parties.
• Healthcare Operations – To conduct business activities such as quality improvement, accreditation, staff training, and auditing.

We may also disclose your PHI as required or permitted by law, including:

• Public health and safety reporting
• Health oversight activities (audits, inspections)
• Court orders, subpoenas, or other legal processes
• Law enforcement requests
• Coroner, medical examiner, or funeral director needs
• Organ/tissue donation programs
• To prevent or reduce serious threats to health or safety
• Specialized government functions (e.g., military, national security)

Uses and Disclosures Requiring Authorization

We will not use or disclose your PHI for purposes not described in this Notice without your written authorization. Examples include:

• Marketing communications not related to your care
• Sale of your information
• Use of psychotherapy notes

You may revoke your authorization at any time in writing.

Your Rights

You have the right to:

• Access: Request to inspect and obtain a copy of your medical record.
• Amend: Request corrections if you believe your record is incomplete or inaccurate.
• Restrict: Ask us to limit the use or disclosure of your PHI (we may not always be able to agree).
• Confidential Communications: Request that we contact you by alternative means (e.g., secure email, phone).
• Accounting of Disclosures: Request a list of certain disclosures of your PHI made in the past six years.
• Copy of this Notice: Receive a paper or electronic copy of this Notice at any time.

To exercise these rights, please submit a written request to our Privacy Officer.

Safeguards and Communications

We use security measures (technical, administrative, and physical safeguards) to protect your PHI. However, please note that standard SMS, voicemail, and unencrypted email are not fully secure. By opting in, you acknowledge the risks and consent to communication via these channels.

Complaints

If you believe your privacy rights have been violated, you may file a complaint:

• With our Privacy Officer (see contact info below), or
• With the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not face retaliation for filing a complaint.

Contact Information

Privacy Officer
Evercurrent
6798 Crosswinds Drive N, Suite E-102
St. Petersburg, FL 33710
Phone: (561) 676-4474
Email: contact@evercurrentmed.com